Having a suitable accommodation with the right care and support is crucial for the recovery and wellbeing of any person with mental health needs and learning disabilities.

Horizon Care Services – Supported accommodation schemes offer a home with high quality care and support, tailored to individual’s needs. Our residents and their choices are at the centre of everything we do. We support them to be independent, enabling them to take control of their lives, build self-confidence, gain practical and daily living skills, enabling them to progress in their journey to recovery and achieve their aspirations.

Our Support

Our Staff

Our accommodation projects

Type of schemes:

Our support services are highly flexible and tailored to individual needs, ranging from occasional assistance for a few hours a week to daily support or even intensive interventions over a short period to facilitate recovery goals. We offer a diverse array of schemes designed to address different levels of need. By aligning our support services with individual needs and recovery objectives, we ensure that each individual receives the appropriate level of assistance to thrive in their journey towards independence and well-being.

These schemes include:

  1. Adult Placement Scheme

The Adult Placement Scheme offers dedicated care and support to individuals who require an extended period to progress on their journey to recovery. The duration of placement typically ranges from 6 months to 2 years, tailored to individual needs, level of risks, and life goals. As individuals approach readiness for independent living, we collaborate with relevant Local Authorities/NHS Trusts to facilitate their transition. This process includes assisting with housing list registrations, property searches, and viewing suitable accommodations.

  1. Short-Term Support

Our Short-Term Support program provides stability and intensive support to individuals needing an intense but temporary assistance to recover and integrate into the community. Placements last from 1 to 6 months, depending on individual needs and risk levels. The scheme emphasises time-limited activities aimed at fostering independence, enhancing well-being strategies, and bolstering skills, self-confidence, and resilience to reduce the risk of relapse in the community.

  1. Step-Down Transitional Support

Step-Down Transitional Support caters to individuals ready for discharge from hospitals but necessitating brief yet intensive support to transition successfully into the community. Typically referred by NHS or Local Authorities, individuals in this scheme may face housing or benefits challenges, but must be actively working towards a plan to get an accommodation or a community placement. The duration of community support spans 1 to 6 weeks, focusing on settling post-hospital discharge and minimising relapse risks. Weekly progress monitoring ensures collaborative efforts and a smooth transition to their suitable accommodation.

  1. Outreach Floating Support

Recognising the stress of transitioning to independent living, our Outreach Floating Support offers assistance to individuals who have recently moved from our supported accommodations. This support is time-limited and aims to facilitate community integration. Activities include orientation to the new area, tenancy management tasks, utility bill organisation, setting up the new living space, connecting with local support networks, and promoting active community engagement.

How we support:

Holistic Assessment: We believe in conducting comprehensive holistic assessments in collaboration with individuals. These assessments cover all aspects of their well-being, including physical and mental health, medication, daily living skills, education, employment, accommodation, finances, personal interests, social network, and community support. We also address any risks or behaviours, such as drug and alcohol misuse, and violence and aggression.

Personalised care and support plans: Empowering our residents is central to our approach. We facilitate their involvement in designing personalised care and support plans that align with their needs and life goals. By tailoring these plans, we aim to provide the most effective support, enabling individuals to achieve their aspirations while promoting choice and control.

Tailored interventions: Operating within the framework of the recovery model and strength-based approach, we encourage individuals to recognise and capitalise on their own skills and abilities. Through this approach, we foster self-resilience and empower individuals to maximise their potential.

Regular review meetings: Regular review meetings are integral to our support framework. These meetings allow us to track progress and make any necessary adjustments to the support plans. By celebrating achievements and acknowledging strengths, we motivate individuals to continue working towards their goals.

Collaboration and Involvement: Our commitment to collaboration extends to all stakeholders involved in an individual’s care journey, including family, friends, and relevant professionals. We value their input and actively involve them in the planning and review process. Furthermore, we prioritise listening to the voices of those we support, shaping our services based on their feedback to continuously improve the quality of our support. Ultimately, what matters most is what works for our service users, and we remain dedicated to meeting their unique needs and preferences.

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Our Support

Our support services encompass a variety of areas to assist individuals in various aspects of their lives:

Housing Support: We help individuals maintain clean and safe accommodation, ensuring their housing needs are met.
Tenancy Management: Assistance is provided in managing rent and bills, which are often covered by benefits and supplemented by earnings, if applicable.
Financial Management: We offer support with budgeting to cover rent, bills, and the cost of living, helping individuals manage their finances effectively.
Correspondence Handling: Liaison with relevant authorities such as the Council, Housing department, Citizen Advice Bureau, Department of Work and Pension, and other organisations to address correspondence needs.
Education, Training, and Employment Assistance: We facilitate access to education and vocational training programs, assist with CV preparation and interviews, and strive to maintain a healthy work-life balance.
Daily Living Skills: Practical support is provided in areas such as cooking, gardening, shopping, cleaning, and laundry to promote independence.
Medication Management: Assistance is offered to individuals who require support in adhering to their medication regimen.
Psychoeducation for Mental Health: We provide resources and support to help individuals manage mental illness and its symptoms effectively.
Therapeutic Work: Through one-on-one sessions and group activities, we focus on building self-confidence, resilience, and self-esteem.
Physical Health Support: Assistance is provided with scheduling and attending medical appointments, raising awareness of physical health issues, and promoting medication compliance.
Social Interaction: We assist individuals in developing hobbies and participating in social activities within their community.
Behavioural Support: Support is available for making healthy lifestyle choices – smoking cessation, managing substance use and alcohol, and addressing issues related to violence and antisocial behaviour.
Emotional Support: We offer empathetic care, reassurance, and acceptance to help individuals navigate through difficult times.

With this comprehensive range of support services, we aim to empower individuals to lead fulfilling and independent lives.

Our Staff

At Horizon care, our dedicated staff are at the heart of everything we do. Their expertise and compassion are vital to the success of our mission. Available on-site seven days a week, with around-the-clock availability, our team ensures that support is consistently accessible.

Committed to providing the highest quality of care, our staff approach their work with unwavering dedication. They uphold the principles of dignity and respect, valuing the autonomy and independence of each resident. Collaborating closely with residents, they tailor interventions to individual needs, fostering a supportive and empowering environment.

We take great care in recruiting and training our staff. Through a rigorous selection process and comprehensive in-house training programs, we ensure that our team members are not only competent but deeply committed to their roles. Continuous professional development is paramount, and we actively support our staff in staying informed and up-to-date.

For those interested in joining our team and making a difference in the lives of others, we invite you to inquire about career opportunities. Contact us for more information and discover how you can become part of our compassionate community.

Job opportunities

Our accommodation projects

In our accommodation projects, we prioritise creating a high-quality, safe, and homely environment where residents can truly feel at home and maintain their independence.

Our Hatfield project exemplifies this commitment. With five bedrooms located conveniently in the heart of Hatfield, residents benefit from a thoughtfully designed layout. Two ground-floor bedrooms feature en suite facilities, while three additional bedrooms on the first floor boast their own shower rooms. Each room is furnished with essential amenities, including a bed, wardrobe, side table, and chair. The fully equipped kitchen provides designated space for each resident, fostering a sense of ownership and community. Outside, a communal garden offers a tranquil space for relaxation.

Conveniently situated within walking distance of local shops and a bus stop, our Hatfield project boasts excellent transportation links. Residents can easily access St Albans town centre, Hatfield town, 24/7 ASDA, and the University of Hertfordshire via nearby bus routes.

For those interested in exploring our accommodation firsthand, we welcome site visits once the referral process is complete.

Future Projects: Looking ahead, we have exciting plans for future projects. A second five-bedroom project in Hatfield and a new five-bedroom project in St Albans will soon be available, expanding our capacity to provide quality housing and support services to even more individuals in need.

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